Privacy Policy for AltcoinScoop.com

1. Introduction

At AltcoinScoop.com (“we,” “us,” or “our”), we are deeply committed to protecting the privacy and personal data of our users. We recognize the importance of transparency, accountability, and respect for individual rights in all of our data processing activities. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We encourage all users to review this policy carefully to understand our privacy practices.

2. Scope of the Policy and Role as Data Controller

This Privacy Policy applies to all personal data collected through your use of the website located at altcoinscoop.com (the “Site”), including when you contact us via email or through webforms, create an account, or engage with our content. For the purposes of applicable data protection laws, AltcoinScoop.com is the data controller for the personal data collected through our services. This policy is intended for residents of the European Economic Area (EEA), California, and other jurisdictions where similar laws may apply.

3. Categories of Data Processed

We may process the following categories of personal data, depending on how you interact with the Site:

a) Usage Data
Includes information about your interactions with the Site, such as your IP address, browser type and version, referring/exit pages, time zone settings, operating system, and browsing behavior.

b) Account Data
Includes your name, billing address, shipping address (if applicable), email address, phone number, and encrypted passwords or login details (where applicable).

c) Profile Data
Includes your preferences, purchase history, behavioral data, interests, and user-generated content such as public comments or profile customizations.

d) Communication Data
Includes the content and metadata of any communications you send to us, such as emails, contact form submissions, or live chat sessions, as well as tracking related to customer support requests.

e) Technical Data
Includes device identifiers, software configurations, system logs, and connection diagnostics collected via cookies or server logs through your browsing session.

f) Transaction Data
Includes payment information (processed via third-party payment processors), purchase histories, delivery addresses, and invoicing data.

g) Preference Data
Includes your consent choices for marketing communications, language and content preferences, notification settings, and stated interests in our services or offers.

4. Legal Bases for Processing

Under GDPR, we rely on several legal bases for processing your personal data:

– Performance of a Contract: when data is necessary to provide the services you have requested, such as subscription management or account creation.
– Legitimate Interest: where processing is necessary for security, analytics, fraud prevention, service improvement, or marketing (subject to your rights and interests).
– Consent: for processing activities such as sending marketing emails or placing non-essential cookies.
– Legal Obligation: where we must process data for compliance, legal reporting, or law enforcement activities.

Under CCPA, we do not sell personal data and do not discriminate against users who invoke their privacy rights.

5. Your Rights

You have the following rights with respect to your personal data, subject to legal limitations:

– Right of Access: You can request a copy of personal data we hold about you.
– Right to Rectification: You can ask us to correct inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your data, where not required by law or overriding legitimate interest.
– Right to Restriction: You may request limited processing of your data in specific cases.
– Right to Data Portability: You may request your data in a structured, machine-readable format to transmit to another controller.
– Right to Object: You may object to certain types of processing, such as direct marketing or profiling.
– Right to Withdraw Consent: You may withdraw your consent at any time for activities based on prior consent.

To exercise these rights, please contact us at [email protected].

6. Security Measures

We implement appropriate organizational and technical measures to secure personal data from unauthorized access, alteration, disclosure, or destruction. These include:

– End-to-end encryption of data in transit using HTTPS/TLS protocols.
– Access control mechanisms, including role-based access and mandatory authentication.
– Routine data backups and secure storage redundancy.
– Staff training in data protection policies and secure handling procedures.

While we strive to use commercially acceptable means to protect your data, no method is 100% secure, and we therefore cannot guarantee absolute security.

7. International Transfers

Where personal data is transferred outside of the European Economic Area or other jurisdictions with equivalent data protection standards, we use Standard Contractual Clauses and other lawful mechanisms to ensure such transfers are secure and compliant with applicable laws.

We undertake international transfers only when necessary for service provision, processing by third-party partners, or cloud hosting infrastructure located outside your jurisdiction.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations. Specific retention periods include:

– Account Data: retained for the duration of your account and up to 7 years thereafter.
– Transaction Data: retained for 7 years for tax and auditing obligations.
– Communication Logs: retained for 3 years.
– Technical and Usage Data: retained for up to 2 years for analytics.
– Marketing Preferences: retained until consent is withdrawn or the data becomes inactive.

Upon expiration of the relevant period, data is securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar technologies to enhance user experience and analyze traffic. These include:

– Essential Cookies: Necessary for core functions such as user login, navigation, and secure areas.
– Functional Cookies: Enable personalization features such as language choice or remembered settings.
– Analytics Cookies: Help us understand website traffic and user behavior. Third-party analytics tools such as Google Analytics may be used with IP anonymization enabled.
– Performance Cookies: Monitor site performance to enable optimization.

10. Cookie Management and Compliance

Users are presented with a cookie consent banner upon first visit to altcoinscoop.com, allowing granular consent management in accordance with GDPR and CCPA. You may accept or reject non-essential cookies, and can modify your cookie preferences at any time by selecting “Cookie Settings” (available in the website footer).

Additionally, you can clear or block cookies through your device’s browser settings. Please note that disabling essential cookies may impair certain site functionalities.

11. Children’s Privacy

AltcoinScoop.com is not directed to children under the age of 13, and we do not knowingly collect personal data from minors without verified parental consent. If we become aware that we have unintentionally collected data from a child under 13, we will take immediate steps to delete such information.

12. Policy Updates

We reserve the right to update this Privacy Policy from time to time. Any material changes will be communicated via pop-up notifications on the Site or via email where applicable. Continued use of the Site after changes have been published constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy, our data handling practices, or wish to exercise your legal rights under privacy laws, please contact us at:

[email protected]

You may also use the contact forms available on altcoinscoop.com for general inquiries or data access requests.

AltcoinScoop.com strives to maintain full compliance with applicable privacy legislation and remains dedicated to safeguarding your personal data. We welcome any questions, concerns, or feedback regarding your privacy.